Koks
Privacy Policy

Last updated: 17 January 2026

1. Overview

Your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your data when using Koks.

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2. Agreement

By using the App, you agree to the terms of this Privacy Policy.

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3. Data We Collect

3.1 User-Provided Data
   •    Account identifiers (UID)
   •    Native language selection
   •    Messages you type into the App
   •    Optional settings and preferences

3.2 Automatically Collected Data
   •    App usage events
   •    Subscription status (via RevenueCat)
   •    Device/platform metadata (via Apple / Google)

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4. AI Processing

User messages may be:
   •    Sent to AI models for processing
   •    Temporarily stored to maintain conversation context
   •    Used to generate replies and feedback

We do not use your data to train our own AI models.

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5. Payments & Subscriptions

We use RevenueCat to manage subscriptions.

RevenueCat may process:
   •    App user IDs
   •    Subscription status
   •    Purchase metadata

Payment details are handled only by Apple or Google.

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6. Legal Basis (GDPR)

We process data based on:
   •    Contractual necessity (providing the service)
   •    Legitimate interest (service improvement, fraud prevention)
   •    User consent (where required)

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7. Data Retention

We retain data:
   •    As long as your account is active
   •    Or until you delete your account

You may request deletion at any time.

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8. User Rights (GDPR)

You have the right to:
   •    Access your data
   •    Request correction
   •    Request deletion
   •    Withdraw consent
   •    File a complaint with a supervisory authority

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9. Data Deletion

You can delete your account from within the App.
This will permanently remove your user data, except where retention is required by law.

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10. Data Security

We use industry-standard security measures, including:
   •    Firebase Authentication
   •    Firestore security rules
   •    Encrypted connections

No system is 100% secure, but we take reasonable precautions.

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11. Third-Party Services

We use:
   •    Firebase (Google)
   •    RevenueCat
   •    Apple App Store / Google Play

Each has its own privacy policies.

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12. Children

The App is not intended for users under 16 years of age.

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13. Changes to This Policy

We may update this Privacy Policy from time to time.

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14. Contact

📧 app@efressco.com